Frequently Asked Questions
Frequently Asked Questions
Q.1 What is Pegasus?
Pegasus is a leading children’s brand offering a diverse range of early learning books, toys, and games, carefully curated for children aged 0-15 years.
Q.2 Since when is Pegasus publishing books?
Pegasus has been passionately publishing books since 2008, dedicated to igniting imaginations and fostering a love for reading among children.
Q.3 Why does Pegasus have so many brands?
Pegasus has diversified its offerings into multiple brands to cater to the diverse needs and interests of our customers. Each brand is tailored for different age groups, educational requirements, and preferences. By offering a wide range of brands, we ensure that our customers have access to high-quality products that meet their specific needs, whether it’s early learning materials, school supplies, novels, or games and puzzles. This approach enables us to serve our customers more effectively and enhance their overall experience with Pegasus.
Q.4 What does each brand signify?
Each brand under Pegasus represents a distinct focus:
Lil’ Stars: Early learning products for ages 0-2+, fostering cognitive development.
Educater: School supplies and resources supporting classroom learning.
The Workbook Co.: Home learning workbooks reinforcing academic concepts.
Read & Shine: Graded readers carefully written for each age group.
Storica: Short stories and pictorial books sparking creativity in kids.
Curious Minds: Factbooks and encyclopedias encouraging exploration.
Busy Bee: Activity books promoting creativity and fine motor skills.
Little Kitabi: Hindi and Urdu books preserving language and culture.
Timeless Books: Novels for adults offering captivating narratives.
Popcorn: Games and puzzles, providing entertainment and cognitive stimulation.
Each brand reflects Pegasus’ commitment to providing diverse, high-quality educational and entertainment materials catering to various age groups and interests.
Q.5 Does Pegasus manufacture their own products?
Yes, Pegasus manufactures many of its products in its factory, ensuring high quality and adherence to strict standards. Additionally, we work with trusted partners to produce certain items, maintaining our commitment to excellence across our entire product range.
Q.6 How many products does Pegasus have?
Pegasus has published over 2000 books, including interactive workbooks, educational toys, puzzles, and novels for children and adults. With our commitment to excellence, we continuously expand our catalogue, releasing approximately 300 new books, puzzles and other educational toys annually to cater to the diverse interests and learning needs of our valued customers.
Q.7 Do You Sell Books In Bulk?
Yes, we sell books in bulk. If you have a bookstore, school, library let us know your requirements, we will provide you with the best quality books.
Q.8 Do You Give Distributorship?
Pegasus has published over 2000 books, including interactive workbooks, educational toys, puzzles, and novels for children and adults. With our commitment to excellence, we continuously expand our catalogue, releasing approximately 300 new books, puzzles and other educational toys annually to cater to the diverse interests and learning needs of our valued customers.
Q.9 Are Pegasus products safe?
Absolutely! Safety is our top priority at Pegasus. We adhere to strict quality standards and regulations to ensure that our products are safe for children to use and enjoy. From materials selection to manufacturing processes, we take every precaution to guarantee the safety and well-being of our young readers and players. So you can trust that when you choose Pegasus, you’re choosing products that are not only fun and educational but also safe for your little ones.
Q.10 Is Pegasus a certified company?
Yes, Pegasus is a certified company, holding esteemed certifications such as BIS (Bureau of Indian Standards) and CE (ConformitéEuropéenne), affirming our commitment to meeting stringent quality and safety standards. Additionally, our compliance with GSO (Gulf Standard Organization) and EN-71 regulations further underscores our dedication to providing safe and high-quality products to our customers.
Q.11 What Are The Various Types Of Children’s Books, Toys And Games We Have?
Pegasus is a children brand offering early learning books, interactive and colouring books, workbooks, school books, flash cards, charts, science, nature and technology books, wooden toys and puzzles. The children get to develop various skills from these products.
Q.12 Does Pegasus have its own store?
Yes, Pegasus operates 3 stores for your convenience. Hop on to our head office at D-157, Sector-63, Noida; the retail kiosk at DLF Mall of India, Sector 18, Noida, and the retail kiosk at the Elante Mall, Chandigarh to grab your desired Pegasus product range of books, toys, and educational materials.
Q.13 What if I get some faulty product like missing pages, what do I do?
In the rare event of receiving a faulty product, such as one with missing pages or any other issues, don’t worry! Your satisfaction is paramount to us at Pegasus. Simply contact our attentive customer support team, and we’ll promptly address the issue to ensure you receive a replacement or a refund. Your delight with our products is our top priority, and we’re dedicated to resolving any concerns swiftly and satisfactorily.
Q.14 Can I use the Pegasus products for gifting?
Absolutely! Pegasus products make enchanting gifts that spark joy and imagination. Whether it’s a colourful storybook, an engaging puzzle, or a thought-provoking novel, our products are perfect for any occasion, inspiring smiles and fostering a love for learning.
Q.15 Do I get a return policy?
Absolutely! At Pegasus, we prioritise your satisfaction and ensure a seamless shopping experience. Rest assured, we’ve got you covered in the unlikely event of receiving a damaged product or an incorrect item. Simply contact our dedicated customer support team, and we’ll swiftly assist you with returns or exchanges, ensuring you receive the perfect product you deserve. Your happiness is our priority, and we’re committed to making every aspect of your Pegasus experience enchanting and effortless.
Q.16 Is Pegasus available online?
Absolutely! Pegasus is available online through various platforms. You can explore and purchase our products on our official website, www.pegasusforkids.com. Additionally, you can find us on major e-commerce platforms like Amazon, Flipkart, Zepto, and others. Our presence on these platforms ensures you can easily access our diverse range of books and educational materials from the comfort of your home or purchase them locally from offline retail chains and major bookstores.
Q.17 How Long Does It Take To Ship And Deliver The Products?
We ship the product from our end in 24 hours. As soon as the product is shipped, it reaches the customer in 3-5 days depending on the location.
Q.18 How Can I Track My Order?
As soon as the order is shipped, we will send you an email with all the details regarding the shipment. In case you miss the email, whatsapp (7011309118) us with your order details and we shall help you with the same. You can let us know your order number and we shall help you track your order.
Q.19 How Do I Find Which Book Is Appropriate For My Child?
Pegasus has properly categorised all their books as per the age group of children. Parents could find these books with much ease. They cater to different age groups targeting 0-2 years, 4-6 years, 6-8 years and 8+ years.
Q.20 How do I guarantee the quality of the product?
Ensuring the highest quality of our products is at the core of what we do at Pegasus. From the moment an idea is conceived to the final product reaching your hands, we maintain rigorous quality control measures every step of the way. Our team of experts meticulously curates and designs each item to meet the highest standards of excellence. Additionally, we source materials from trusted suppliers to ensure durability and safety. Rest assured, when you choose Pegasus, you choose exceptional quality that inspires learning and joy.
